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Legal

Privacy Policy

Last updated: October 21, 2026

This Privacy Policy explains how AgentScore ("we," "our," or "us") collects, uses, and protects information when you use the AgentScore websites and API (collectively, the "Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials through our identity provider, Clerk. If you subscribe to a paid plan, payment information is collected and processed by Stripe. We do not store credit card numbers or full payment details on our systems.

Information You Send Us

When you contact us through a form on our websites, we collect the details you provide, such as your name, email address, company, and message.

AI Readiness Check

When you use the AI Readiness Check on hivemind.agentscore.com, we collect the website you give us, your messages to the AgentScore Marketing Agent, the email address you give for your report, and technical data such as your IP address. We use them to run the check, send your report, follow up with you, and prevent abuse. Your messages are processed by AI model providers so the agent can reply. To run the check, we send AI tools the questions a buyer might ask, never your email address.

Usage Data

We automatically collect information about how you interact with the Service, including API requests (endpoint, timestamp, IP address, response status), browser type, and referring URLs. This data is used for rate limiting, analytics, security, and abuse prevention. We use Vercel for website analytics.

Wallet Addresses

When an agent or merchant submits a wallet address, we check it against sanctions lists and may link it to the verified account it pays for, so the same person is recognized across merchants.

2. How We Use Your Information

  • To provide, operate, and maintain the Service
  • To authenticate your identity and manage billing
  • To enforce rate limits and prevent abuse
  • To analyze usage patterns and improve the Service
  • To communicate with you about your account, security alerts, or changes to the Service
  • To comply with legal obligations

3. Third-Party Services

We use trusted third-party service providers to operate the Service. They may process your data under their own privacy policies.

For the AI Readiness Check, these include providers of AI models and data, email delivery, bot protection, hosting and storage, team communication, and monitoring of our agents.

4. Data Storage and Security

Your data is stored with cloud providers in the United States. We use encryption in transit (TLS) and at rest. Access to your data is restricted to the systems and people that need it.

While we implement commercially reasonable security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance). Anonymized or aggregated usage data may be retained indefinitely.

For the AI Readiness Check, we delete your conversation with the agent within a day, and other records of it within 30 days. We may keep a website's results without information about who asked. Your report and the follow-up details shared with our team are kept as business records, and you can ask us to delete them at any time.

6. Your Rights

You may:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated personal data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise any of these rights, contact us at privacy@agentscore.com. We will respond within 30 days.

7. Cookies

We use essential cookies, as well as analytics and advertising cookies and similar browser storage. You can block non-essential cookies in your browser settings.

8. International Data Transfers

If you access the Service from outside the United States, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact

For privacy-related inquiries: privacy@agentscore.com